CUSTOMER CARE 1-213-749-9686
FREE SHIPPING
ON US ORDERS OVER $50
ON INTERNATIONAL ORDERS OVER $150
+ EASY RETURNS!

faq

FAQS

How do I make a return?

Please refer to our Returns & Exchanges page to get the easy 4 step process. If you have any further questions please give our customer care experts a call at 213.749.9686.

You're sold out of my size. Will you get more?

Items can sell out fast on Swaychic because we prefer exclusivity over extra stock. If an item is popular we will restock if we can, so if you are interested in being notified if/when we restock, please click our out of stock notification button on the product page. If we do restock the item it will usually be withina a 3 week period.

How long will it take to get my order once I place it?

Most orders ship the day the order is placed but may take up to 2 business days of purchase. Shipping times can vary due to availability of merchandise. Please note that orders are not shipped on the weekends or holidays. The actual time it takes for your preferred shipping method to deliver the box will be based on the method you choose.

Do you ship internationally?

Yes, yes we do. Please refer to our International Shipping page for further details.

Can I change something with my order?

If you need to change or cancel your order, please contact us immediately by calling 213.749.9686 or emailing us. We generally process orders within 2-4 hours, and once our warehouse has processed your order, we will be unable to make any changes.

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